Legal information

Privacy Policy

Last updated: May 2025

    MC Key Property is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR – EU 2016/679) and the Spanish Organic Law on Data Protection (LOPDGDD 3/2018).
  

1. Data controller

MC Key Property (Autónomo)
Montecorona, Valencia, Spain
NIF: Z4081182K
Email: melanievivier@mc-keyproperty.com
Tel: +34 615 528 839

2. Data collected

We collect the following data depending on your interaction with our site:

Via contact and booking forms

First and last name
Email address
Phone number
Desired stay dates
Any message or specific request

Via account creation (owner / traveller portal)

First and last name
Email address
Password (encrypted, never readable)
Role (owner, traveller, concierge client)

Via browsing on the site

IP address (anonymised)
Browser type and operating system
Pages visited and visit duration
Referral source

3. Purposes and legal bases for processing

Purpose	Legal basis	Retention period
Management of contact and booking requests	Legitimate interest / Contract performance	3 years after last contact
User account management	Contract performance	Account duration + 3 years
Site improvement (analytics)	Consent	13 months
Sending commercial information	Explicit consent	Until consent is withdrawn
Legal and accounting obligations	Legal obligation	10 years

4. Data recipients

Your data is processed by MC Key Property and may be shared with the following technical sub-processors, strictly within the scope of their duties:

Webflow Inc. (site hosting) — United States, data transferred under adequate safeguards
Xano (backend database) — United States, encrypted data
Wized (authentication logic) — United States
Lodgify (booking management) — Spain / EU
Cloudflare (anti-spam protection) — United States, certified under the EU-US Data Privacy Framework

No data is sold or transferred to third parties for commercial purposes.

5. Transfers outside the European Union

Some of our service providers are based in the United States. These transfers are governed by appropriate safeguards (standard contractual clauses of the European Commission or adherence to the EU-US Data Privacy Framework).

6. Your rights

In accordance with the GDPR and the LOPDGDD, you have the following rights:

Right of access: obtain a copy of your personal data
Right of rectification: correct inaccurate or incomplete data
Right to erasure: request the deletion of your data
Right to restriction: restrict the processing of your data
Right to portability: receive your data in a structured format
Right to object: object to processing based on legitimate interest
Right to withdraw consent: at any time, without prejudice to prior processing

To exercise these rights, contact us at: melanievivier@mc-keyproperty.com, enclosing a copy of your identity document.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es

7. Data security

MC Key Property implements appropriate technical and organisational measures to protect your data against any unauthorised access, loss, destruction or disclosure. Passwords are encrypted and never stored in plain text.

8. Minors

Our site is not intended for persons under the age of 16. We do not knowingly collect data relating to minors. If you believe a minor has provided us with their data, please contact us to arrange its deletion.

9. Changes

We reserve the right to update this policy at any time. The date of the last modification is indicated at the top of this document. We encourage you to consult it regularly.

10. Contact

For any questions regarding the protection of your personal data:
melanievivier@mc-keyproperty.com
+34 615 528 839