FAQ – MC Key Property

Frequently asked questions

Everything you
need to know

We answer your questions and remain attentive to your needs.

  • We offer three packages tailored to your needs:
    • Serenity Package: regular inspections, facility checks and maintaining your property in perfect condition.
    • Comfort Package: regular monitoring, coordination of interventions and preparation of your property before your arrival.
    • Premium Package: full management with constant monitoring, works coordination, regular reporting and priority availability.
  • We handle every aspect of your short-term rental management: listing creation and optimisation, reservation management, guest communication, housekeeping coordination and performance tracking. Our goal is to maximise your income while freeing you from all constraints.
  • Your listings are published and optimised on the leading booking platforms such as Airbnb and Booking.com, as well as through our own platform. We manage all communications and reservations on your behalf, 7 days a week.
  • Through your online owner portal, you have real-time access to all information about your property: current and upcoming reservations, monitoring reports, photos and documents. You benefit from complete transparency over the management of your property.
  • We operate primarily in Gandia and the Costa Blanca, Spain. Our in-depth knowledge of the local market allows us to offer personalised advice and close proximity follow-up for each property.
  • Nothing could be simpler! Contact us via our online form or by phone. We arrange a visit to your property, assess its potential and propose the package best suited to your goals. The entire process is straightforward, fast and hassle-free.
  • Yes, MC Key Property also offers bespoke and à la carte services with no limits. Whether you need a one-off intervention, a specific service or a particular arrangement, our team adapts to your needs. Feel free to contact us to discuss further.
  • We apply a rigorous guest selection policy through our partner platforms. Profiles are verified, reviews checked and our teams provide oversight before, during and after each stay to ensure your property is respected at all times.
  • Absolutely. Your property belongs to you and you may use it whenever you wish. Simply let us know in advance so we can block the dates on the platforms and prepare your property for your arrival in the best possible conditions.
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